Curriculum Vitae
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Professional Experience
2022-2024
Graduate Thesis Author
University of Leeds
Role Responsibilities
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​Performed research for and authored a 20,000-word thesis analyzing the social impacts of literary censorship in US public schools.​
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Independently manage project timelines, revisions, and research while engaging in peer editing and faculty feedback.
Key Skills Acquired:
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Building long-form, research-based narrative while maintaining clarity, voice consistency, and ethical sensitivity.
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Copy editing and iterative drafting, citation and source integrity, voice modulation, persuasive structuring, and message refinement for impact.
2018 - 2021
Co-Founder & President
South Swell Technology Solutions, LLC
Role Responsibilities
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Directed operational management of government contracts.
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Coordinated subcontractor oversight, invoicing, payments, and audit readiness.
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Designed and managed website content and branding.
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Managed all administrative aspects of business ownership.
Key Skills Acquired:
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Managed and transitioned a small technology firm focused on contracts with the US Department of Defense (DoD).
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Managed end-to-end DoD contract lifecycle, including proposal development, subcontractor oversight, and compliance with Defense/Federal Acquisition Regulations Supplement (FAR/DFARS).
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Ensured accurate reporting, invoicing, and audit readiness unique to federal contracts.
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Manage and create website content and design
2016 - 2020
Sr. Clinical Operations Manager
(now known as Fortrea, Inc.)
Covance, Inc.
Flexible Solutions and Clinical Operations, North America
Role Responsibilities
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Led and managed a team of 25+ clinical operations staff across North America, ensuring compliance with Food & Drug Administration Codes of Federal Regulation (FDA CFRs), International Council for Harmonisation/Good Clinical Practice (ICH/GCPs), and client-specific Standard Operating Procedures (SOPs).
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Developed and implemented GCP-aligned SOPs, training materials, and onboarding programs, enhancing operational efficiency, ensuring regulatory compliance, and supporting staff readiness.
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Directed investigations into non-compliance, identify root causes, implement Corrective and Preventative Action Plans (CAPAs), and maintain continuous regulatory adherence.
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Delivered ongoing GCP compliance training, promoting data integrity, and patient safety across clinical monitoring teams.
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Served as key liaison between clinical monitoring and other functional groups (e.g., product, regulatory, data), facilitating communication and driving process improvements.
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Spearheaded creation and maintenance of process documentation to support consistent, compliant clinical monitoring practices.
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Partnered with Employee Relations and Legal departments to address sensitive employee matters, including performance concerns, interpersonal conflicts, and policy violations.
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Partnered with HR and executive teams to lead employee engagement initiatives, interpret data trends, and address culture and performance gaps.
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Led process improvement initiatives that improved visibility into monitoring expenses and reduced financial write-offs across departments.
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Directed utilization tracking and resource forecasting across North American FSP operations, presenting insights to senior leadership and mitigating budget risks.
Key Skills Acquired:
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Understanding and successfully balancing the real world needs and resources of my team to meet deliverables against the clients OWRDS, manage scope creep on a client and executive level and expectation... deliverables of the client and department.
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Employee Termination WORDS
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executing WORDS for when client deliverables, staff availablility/terminations
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handling when cleint deliverables not met or passing through scrope creep from executives
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not fighting with leads/training the trainer/sales/pitching my people for projects
2011 - 2015
Associate Clinical Operations Manager, Clinical Research Associate (CRA)
(AbbVie, Inc split from Abbott Laboratories in 2013.)
Abbott Laboratories/AbbVie, Inc.
Site Monitoring and Management, North America
Role Responsibilities
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Oversaw the implementation of clinical monitoring plans for multiple therapeutic areas, ensuring monitor and site compliance with FDA CFRs, ICH/GCPs, and internal company policies.
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Managed site-level risk assessments and audit processes, identifying deviations and collaborating with teams to develop corrective actions.
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Led investigations into protocol non-compliance, ensuring resolution through proper escalation and documentation in collaboration with senior leadership.
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Reviewed and reported on the performance of direct reports, providing actionable feedback and addressing performance gaps.
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Developed training programs for staff, including site training on clinical trial compliance and regulatory expectations.
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Designed and delivered comprehensive training programs for CRAs and site staff on protocols, SOPs, and regulatory requirements.
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Oversaw quality and compliance through risk mitigation, data review, and adherence to ICH GCPs and FDA guidelines.
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Conducted site audits to ensure compliance with regulatory guidelines, identifying risks and proposing corrective actions to improve trial integrity and patient safety.
Key Skills Acquired:
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Navigating politics and grumpy coworkers
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creating boundries for work/life balance
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delicate balance of reminanding someone who was once your co-worker
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requesting better quality work /managing those issues
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employee relations and personnel
2006 - 2011
Global Trial Lead, Clinical Research Associate
QUINTILES, Inc
(now known as IQVIA, Inc.)
Clinical Operations, North America
Role Responsibilities
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Accountable for regional core operational team and global regional heads, their activities, and liaised with project leadership, client, and project vendors.
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Responsible for management of the Clinical Operations teams, quality, and compliance with project plans, successfully meeting project deliverables.
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Responsible for ensuring clinical operations activities were within budget and scope.-Managed and monitored weekly data management analysis and distribution.
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Managed, organized, and maintained clinical monitoring plans and tracking tools, developed study tools for site personnel.
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Performed CRA trainings, trip report reviews, and resourcing.
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Managed and monitored project vendors for quality/issues, managed vendor contracts.
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Monitored clinical investigative sites and personnel across multiple indications and protocols.
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Conducted site visits to monitor for subject safety, ICH/GCP compliance, investigator quality, data integrity, and protocol adherence.
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Administered project related training to clinical sites.
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Provided mentorship and support for new CRAs.-Assisted colleagues with the monitoring of difficult sites.
Key Skills Acquired:
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Understanding systems capabilities beyond their use
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building site staff rapport
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detecting fraud
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managing mulptile projects
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managing cross-functional teams
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Global awareness
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clients and vendor management​
<2006>
Lead Clinical Trial Coordinator
Baxter Healthcare at Scripps Green Hospital
Interventional Cardiology
Role Responsibilities
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Managed and wrote the preparation of all IRB and regulatory submissions.
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Trained site personnel on fundamental Clinical Trial processes and procedures in accordance with FDA CFR Title 21 and ICH/GCP guidelines.
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Trained site personnel on IRB process, procedures, and submission requirements.
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Performed internal audit of all study documents and subject source/data.
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Performed internal audit of cell acquisition and processing for subject procedures.
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Managed and trained site staff on clinical and regulatory procedures.
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Screened, enrolled, and followed study patients throughout the course of clinical trials.
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Managed IRB reporting of onsite and offsite SAEs/safety reports.
Key Skills Acquired:
2004 - 2006
Asst. Program Manager, Clinical Trial Coordinator
University of California San Diego (UCSD) Medical Center
Neuropsychiatry & Behavioral Medicine
Role Responsibilities
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Performed internal assessments/site audits and monitor active clinical research studies.
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Ensured site is protocol and GCP/ICH compliant.-Confirmed site staff was trained on clinical and regulatory procedures, training is properly documented and continued.
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Monitored financial reports, assess spending budgets, and coordinate research contracts.
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Coordinated administrative, management, and staffing activities.
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Developed and revised research policies and site Specific standard operating procedures.
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Managed and coordinated multiple protocols from study start.
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UP to study closeout-Managed site recruitment and retention plans.
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Performed final site review of Case Report Forms.
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Managed and oversaw the preparation of IRB project applications and regulatory submissions.
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Managed IRB reporting of onsite and offsite SAEs/safety reports.
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Screened patients, performed clinical evaluations, administered psychiatric diagnostic and rating scales.
Key Skills Acquired:
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Understanding systems capabilities beyond their use
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building site staff rapport
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detecting fraud
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managing mulptile projects
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managing cross-functional teams
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Global awareness
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clients and vendor management​
2002 - 2004
Clinical Research Coordinator, Research Assistant
UCSD Medical Center at VA Health Systems, Bioethics/Geropsychiatry
Rady's Children's Hospital, Children Services Research
Role Responsibilities
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Coordinated and supported academic and clinical Principal Investigators on research protocols, IRB ethics submissions, data collection, and publication presentation
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provided administrative and analytical support across multiple departments, including psychiatry, bioethics, and pediatric services.
Key Skills Acquired:
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discretion and safety, healthcare settings and beuracry while investigating, paper management, cost/budget, grant writing and applications, data analsys using SAS
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making ends meet
2001 - 2002
Data Mapping Analyst
Cisco Systems, Inc.
Sales & Marketing
Role Responsibilities
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Researched and aggregated end-user data for corporate analysis.
Key Skills Acquired:
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Corporate behavior
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marketing strategies
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Oracle database use and modifications
Education
Master of Arts, 2024
Applied and Professional Ethics
University of Leeds, United Kingdom
Bachelor of Arts, 2001
Human Development Program
University of California, San Diego
Skills & Expertise
Operational Management
SOP Development and Policy Updates
Audit, Inspection, and Investigation Management
Performance Management & Corrective Action
Internal Investigations & Risk Assessment
Stakeholder Communication & Reporting
Ethics & Employee Conduct Enforcement
Training Document Creation and Delivery
Cross-Functional Team Leadership
Data Synthesis & Executive Briefing
Regulatory Oversight and Compliance of Federal and Regional Regulations
Employee Engagement Strategy
Adobe Acrobat Pro
Content Management Systems (Wix, WordPress, Squarespace)
Creative Platforms (Procreate, Adobe Photoshop, Lightroom, Illustrator)
Database Management Systems (Oracle Database)
Industry-Specific Investigative platforms (CTMS, eCRFs, IVRS(x))
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, OneNote)
Statistical & Analytical Tools (SAS, MS Excel)
Interests & Memberships
Volunteer Experience
Love, Recycle, since 2024 - Founder and Sole member, manage and oversee volunteer-based 501c(3) organization focused on local environmental and recycling education.
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UCSD Institute for Practical Ethics, since 2006 - Judge and panel leader, judge and manage judging panels of student essay submissions for the California Sate Summer School for Mathematics and Science (COSMOS) annual Ethics in Engineering competition.
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​California Regional Intercollegiate Ethics Bowl, since 2025 - Judge and mediator organized by the Association of Practical and Professional Ethics.
Memberships & Associations
San Diego Bioethics Seminar Series, Since 2006
Association of Clinical Research Professionals, CCRA, 2008-2012
Association for Practical and Professional Ethics, since 2025
Women In Defense, 2019-2021
Surfrider Foundation, since 2024
Free Mom Hugs, since 2024
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Website Development & Coach, since 2015 - develop and/or maintain websites using common CMS for small business owners. Coach and support business owners on site maintenance and ownership.​
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Graphic Design, since 2018 - design graphics, logos, and marketing materials for small businesses.
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Photography, since 2015 - portrait photographer focused on professional headshots for small business owners.
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